New Ability Energy
01
Scheduled servicing
Delivered by our own licensed in-house electricians, under the same contract as everything else we hold on the site.
Programme and long-term work · 08 of 08
Maintenance and monitoring
Scheduled servicing and monitoring against the model, for the systems we installed and the ones we did not, with faults flagged from the data.
The problem
Most underperforming arrays are found in a bill three months later, by which point the loss is already spent.
Scheduled servicing and monitoring for the systems we install and the ones we did not. Faults are flagged from the data rather than from a bill shock three months later, and underperforming arrays are worth a look before they are worth replacing.
What the scope covers.
02
Performance monitoring against the model
Delivered by our own licensed in-house electricians, under the same contract as everything else we hold on the site.
03
Repairs on third-party systems
Delivered by our own licensed in-house electricians, under the same contract as everything else we hold on the site.
04
Faults flagged from data
Delivered by our own licensed in-house electricians, under the same contract as everything else we hold on the site.
What it usually looks like
Typical service agreement.
Every site is sized from its own interval data and tariff, so treat these as the shape of a scope rather than a quote. Yours is established at the visit.
Typical service agreement
2 – 4
Scheduled visits each year
24 / 7
Performance monitored against the model
5 – 15%
Output typically recovered on a neglected array
1
Team for our systems and others
Indicative ranges for scoping only, not measurements from a specific job.
How it runs, start to finish.
Four stages, one accountable team, and a window agreed in writing before anyone arrives.
01
SiteIt starts with a bill and a visit.
A recent electricity bill, access to your interval data, and a site visit. From that we model your load, check the switchboard and the roof or ground area, and write the assumptions up with the proposal.
- Interval data requested
- Site visit
- Technicals checked
02
DesignPerfectly matched to your requirements.
We model your load shape, check network export limits and switchboard capacity, and size the array and inverters to what the site actually uses. Where a battery earns its keep, it is modelled the same way before a kWh figure is put on paper.
- Load modelled
- Export limits checked
- Fixed-price proposal
03
InstallOur own CEC and SAA licensed electricians.
The team that designs the system is the team that commissions it. Shutdowns are planned around your operating hours and the window is confirmed in writing before we start.
- In-house crews
- Shutdown window agreed
- Structural and electrical works
04
CommissionedSigned off, monitored, and still ours.
Monitoring runs from day one. You receive the commissioning documents and warranties, a servicing schedule is agreed, and performance is checked against the model. Faults are flagged from the data.
- Commissioning documents
- Warranties issued
- Monitoring live
What partnering with us actually gets you.
Four differences you can check against any other quote you are holding, rather than four adjectives.
01
Sized to the site, not to a package
Every home and business has different needs. We size a system against your actual load and tariff rather than fitting you to a package off a price list.
02
Electricians, start to finish
The people who specify your system are the people who install it. Our own licensed team holds the job from design through commissioning, so nothing changes hands halfway through.
03
Current on the plant
Solar, storage and charging move quickly, and the standards around them move with it. We stay current on what we specify, which sometimes means recommending something other than what we fitted last year.
04
Transparent pricing
No hidden fees and no unexpected charges. Scope and price in writing before anyone starts, and anything that changes on site is raised and re-quoted rather than absorbed quietly.
Before you ask us.
What does a site visit involve?
A recent electricity bill, access to your interval data, and a site visit. From that we model your load, check the switchboard and the roof or ground area, and write the assumptions up with the proposal.
Can you work around a live site?
Yes. The team that designs the system is the team that commissions it, and shutdowns are planned around your operating hours. The window is confirmed in writing before we start.
What happens after commissioning?
Monitoring runs from day one. You receive the commissioning documents and warranties, a servicing schedule is agreed, and performance is checked against the model. Faults are flagged from the data rather than from a bill shock three months later.
Who actually does the installation?
Our own licensed in-house electricians and installation crews. The people who specify your system are the people who install it, the job is held under one contract, and the warranty is held here.
Tell us where the site is.
A recent bill, your interval data, and a visit. We come back with a fixed-price proposal and the assumptions written next to it.
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